At El Paso Electric, we understand that sometimes you need help paying your bill. If you find yourself in in a similar situation, please contact us and ask about our assistance programs. You can find more information as well as learn more about agencies that can help below.
Bright Hearts Fund
The Bright Hearts Fund has been transformed to now assist customers across the entire El Paso Electric service region. With the effects of the pandemic still rippling through the community, the Fund will use donations to help lessen the burden for customers overdue on their electric bill and at risk of disconnection.
Learn MorePayment Arrangements
The Payment Arrangement Plan is a temporary assistance program designed to help EPE customers who are experiencing a financial crisis. Click on the link below for more information and details on how to receive this assistance.
Learn MoreTexas Customers
Find out more about low-income rider programs and financial assistance agencies in Texas.
Learn MoreNew Mexico Customers
Find out more about low-income home energy assistance programs and financial assistance agencies in New Mexico.
Learn More