Stay informed when the power goes out
We strive to maintain consistent power supply for our community, however, occasional outages may occur. In such instances, our dedicated teams promptly address the issue and keep you informed about the estimated restoration time. Your reliance on us for electricity is paramount, and we approach this responsibility with utmost seriousness.
Outage Map
EPE’s Outage Map is available 24 hours a day, 7 days a week to see if an outage has been reported in your area.
View mapGet Outage Tips and More
There are many things customers can do to prepare for a power outage. Take some time to review these FAQs and helpful tips to stay updated and informed if an outage affects your neighborhood.
Outages During Summer Months
Power outages are more common in hot weather months than at other times of the year. Learn more about what causes outages during the summer and strategies that can help minimize the effects.
Reliability Information
Thanks to the hard work and efforts of our transmission and distribution employees, EPE has consistently obtained high reliability ratings. Click here to review our reliability ratings in Texas and New Mexico.
Outage Tips
To report an outage, call (915) 877-3400 in Texas and (575) 523-7591 in New Mexico. To see if your outage has been reported, please visit our outage map.
Power Restoration
In the event of a power outage, El Paso Electric’s dedicated team is on call 24/7, committed to restoring your power as quickly and safely as possible. Learn more about our Power Restoration process here.
