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May 18, 2021 • Business News

El Paso Electric Expands Partnership with General Motors on Electric Vehicle Discounts

EL PASO, Texas – The partnership established between El Paso Electric (EPE) and General Motors (GM) continues to charge forward by welcoming another local dealership to EPE’s GoEV Savings Program. EPE customers can now shop at Bravo Chevrolet Cadillac Las Cruces for the latest incentives on 2020 and 2021 Chevrolet Bolts and save...

May 18, 2021 • Business News

El Paso Electric Receives Preliminary Approval to Adjust Fuel Factor in Texas Service Area

EL PASO, TX – El Paso Electric (EPE) customers who reside in Texas will see an increase on their electric bill beginning this May as a direct result of fuel costs. EPE also reminds customers who are struggling to pay their electric bill to contact the Company’s Customer Care Team to learn of payment assistance.

April 30, 2021 • Business News

El Paso Electric Takes Major Step In Building A Smarter Energy Future For All Customers

EL PASO, Texas – Access to detailed energy use and billing information; quicker response times to power outages; empowered customers with energy-saving tools; and, improved customer service. These benefits will all be part of the new normal for every El Paso Electric (EPE) customer as the Company files its Advanced Metering System (AMS)...

April 30, 2021 • Construction

El Paso Electric To Make Infrastructure Upgrades In Hatch

HATCH, New Mexico – El Paso Electric (EPE) will be making improvements this Saturday, April 17 to the Hatch Substation that serves a large portion for the Village of Hatch. These improvements will allow for the substation to manage additional demand and help improve service reliability for EPE customers in Hatch. In order to safely complete...

March 29, 2021 • Community

National Service Provider Donates to Bright Hearts of El Paso Fund

EL PASO, Texas — DYOPATH, a managed service provider and information technology provider, announces its financial pledge for the Bright Hearts of El Paso Fund – an initiative aimed at assisting El Paso County residents who are behind on their electric bill payments. DYOPATH is set to donate $2,000 that will be matched 100% by El Paso...

March 8, 2021 • Construction

ROAD CLOSURES: El Paso Electric To Make Infrastructure Upgrades Along Gateway West At Eastlake Boulevard

As part of an ongoing initiative to enhance electric service, El Paso Electric (EPE) will be making improvements to the electrical infrastructure in East El Paso. These improvements will take place along Gateway Boulevard West between Nonap Road and RV Drive requiring partial road closures and detours within the area beginning Tuesday, March 9...

March 8, 2021 • Business News

El Paso Electric Texas Appliance Recycling Program New $70 rebate for limited time only

EL PASO, Texas – Through March 31, El Paso Electric (EPE) Texas residential customers can take advantage of the opportunity to recycle their old refrigerator or freezer and earn $70 while doing so through the Utility’s Texas Appliance Recycling Program. Plus, your appliance will be picked up safely at your home.

March 8, 2021 • Local News

New Mexico land office approves Las Cruces solar leases

LAS CRUCES – New Mexico Land Commissioner Stephanie Garcia Richard on Monday signed four leases with the city of Las Cruces that will boost the community’s renewable energy initiatives.

March 5, 2021 • EPE Related News

Car crashes and takes down transmission pole leaving 2300 EPE customers without power in Socorro, TX

Car crashes and takes down transmission pole leaving 2300 EPE customers without power in Socorro, TX

March 5, 2021 • EPE Related News

El Paso Electric Texas Residential Appliance Recycling Program Offers Promo for March

El Paso Electric Texas Residential Appliance Recycling Program Offers Promo for March

March 5, 2021 • EPE Related News

El Paso Electric partners with dealership to offer discount on electric vehicle

El Paso Electric is partnering with General Motors to offer discounts on electric vehicles. The utility said the GoEV Savings Program can help provide thousands of dollars in discounts on the 2020 and 2021 Chevrolet Bolt.

March 3, 2021 • Business News

El Paso Electric Partners with General Motors to Offer Discounts on Electric Vehicles

El Paso Electric (EPE) is proud to welcome General Motors (GM) to EPE’s GoEV Savings Program. GM is offering several thousand dollars in discounts on the 2020 and 2021 Chevrolet Bolt.

March 2, 2021 • Business News

El Paso Electric Adds Live Customer Care Chat Feature to Better Serve Customers

As part of an ongoing effort to enhance the customer service experience customers have come to expect from El Paso Electric (EPE), the Utility unveils the live chat feature available on the throughout epelectric.com. The new website chat feature, called “EPE Chat” will be available to all customers from 7:00 a.m. to 7:00 p.m. MST...

March 5, 2021 • EPE Related News

CPS Energy pursues internal probe on TX winter outages; references El Paso Electric

CPS Energy pursues internal probe on TX winter outages; references El Paso Electric

February 26, 2021 • EPE Related News

EPE Engineers Honored for National Engineers Week 2021

EPE Engineers Honored for National Engineers Week 2021

February 20, 2021 • Business News

El Paso Electric Permanently Extends Customer Care Call Center Hours

El Paso Electric (EPE) is pleased to announce that Customer Care Call Center hours will be permanently extended to 7:00 a.m. to 7:00 p.m. MST, Monday through Friday in order to better serve customers. The new hours of operation for EPE’s Customer Care Call Center will go into effect this Monday, February 22.

February 17, 2021 • EPE Related News

No, wind and solar power are not the main causes of Texas' power outages despite Gov. Abbott's claim on Fox News

DALLAS — CLAIM: Are frozen wind turbines the main cause of Texas’s power outages? This claim is false. SOURCES: Governor Greg Abbott (R) - Texas, ERCOT senior director Dan Woodfin, and ERCOT CEO Bill Magness.  In an interview with Fox News’s Sean Hannity on Tuesday, Texas Governor Greg Abbott...

February 17, 2021 • EPE Related News

Texas counties with fewer power outages are not part of state grid

HOUSTON — Some parts of Texas battered by the winter storm had relatively few homes lose power. They are primarily in areas outside of ERCOT, the Electric Reliability Council of Texas, which manages the electric grid for 90% of the state and operates separate from federal oversight and regulation.

February 17, 2021 • EPE Related News

Electricity primer: Not being connected to rest of Texas helped El Paso in cold wave

El Paso escaped the massive power outages seen in much of Texas this week mostly because El Paso Electric is not in the Texas power grid, which is one of three major power grids in the United States. The Texas grid had massive power outages due to power plant problems caused by extreme cold temperatures.

February 19, 2021 • EPE Related News

Million-dollar economic development fund seeks applicants in southern New Mexico

LAS CRUCES – El Paso Electric and the Infrastructure Investments Fund recently established the El Paso Electric New Mexico Economic Development Fund (Economic Development Fund) to provide $1 million per year for 20 years. The Economic Development Fund will be administered by the Community Foundation of Southern New Mexico and governed by...

February 19, 2021 • EPE Related News

'Those in power have failed us': Twitter reacts as El Paso escapes outages, but Texas suffers

El Paso escaped the massive power outages seen in much of Texas this week mostly because El Paso Electric is not part of the Texas power grid. The Texas grid had massive power outages due to power plant problems caused by extremely cold temperatures.

February 17, 2021 • Regional News

Texas didn't learn its lesson | Experts say little has changed with winterization of generators since blackouts of 2011

HOUSTON — Ten years ago this month, severe winter weather caused rolling blackouts, sparking a Senate hearing and a whole lot of outrage. However, some observers say not enough has actually changed. Rewind time a decade ago, and the headline from the Texas State Senate was clear: "Lack of winterization led to blackouts."

February 19, 2021 • EPE Related News

Lessons from El Paso's 2011 winter storm keep electricity coming as state faces blackouts

As the rest of Texas battles rolling blackouts, this week’s winter storms haven’t impacted El Paso’s electricity. That’s because the Borderland is on a different system, and one that’s prepared for a freeze like this one. Keenan Willard reports on how El Paso is keeping the lights on amid a winter storm that...

February 19, 2021 • EPE Related News

While millions of Texas homes face rolling blackouts, experience keeps El Paso's lights on

As the rest of Texas battles rolling blackouts, this week’s winter storms haven’t impacted El Paso’s electricity. That’s because the Borderland is on a different system, and one that’s prepared for a freeze like this one. Keenan Willard reports on how El Paso is keeping the lights on amid a winter storm that has...

February 17, 2021 • EPE Related News

Construction begins on NMSU, El Paso Electric solar project

Construction is now underway on a renewable energy project at New Mexico State University’s Arrowhead Park that is projected to generate enough solar electricity to power about one-third of the university’s 900-acre Las Cruces campus by this fall.

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