Texas residential customers who charge their vehicles during super off-peak hours between midnight and 8 a.m. can sign up for this rate plan to receive monthly bill credits. Energy consumed during the hours outside this window will be charged at the standard residential rate.

Participating customers receive bill credits of approximately 2.5 cents per kWh of energy consumed during super off-peak hours, averaging $8 per month. The bill credits are calculated for each customer individually and will be based on the total household kWh consumption from midnight to 8 a.m.

No, this rate plan applies to your total household usage from midnight to 8 a.m.

No, you do not need any special equipment in your home to be on this rate plan.

Please send us your request along with your EV registration from the Texas Department of Motor Vehicles (TX DMV) to evrates@epelectric.com.

The EV Smart Rewards program provides cash rewards to customers who let El Paso Electric schedule their home EV charging during times that are most beneficial for the electric grid. We help participants optimize their charging schedules and handle the logistics remotely through the ev.energy app. Customers can manually opt out of a scheduled EV charging session at any time. The program is open to the first 880 eligible customers who enroll.

Participating customers receive:

• One-time $125 enrollment incentive.
• $50 annually for participating in the program for 12 consecutive months and successfully charging during the company-scheduled charging sessions, with an opt-out rate of less than 20%.
• Up to $5 extra per month for participating in low-carbon or demand response events ($1 per event).

The rewards are issued via Paypal or Venmo, depending on the customer’s preference.

Currently, on-peak hours are noon to 6 p.m. MDT, Monday through Friday in Summer months June thru September. Off-peak hours are all other hours.

Demand for electricity is typically lowest during off-peak hours. EV owners that charge during off-peak hours are contributing to the efficient operation of the electric grid, which may result in lower electricity bills for everyone in the long-term. This is increasingly important as EVs become more popular in our service area.

Participating is easy. Visit ev.energy and click the Enroll Now button in the upper right hand corner to get started.

Each household may enroll up to two EVs in the EV Smart Rewards Program. Each vehicle will qualify for the rewards.

El Paso Electric is partnering with ev.energy to administer the EV Smart Rewards program. To participate, customers must create an account with ev.energy to share their EV data and allow El Paso Electric to schedule charging times. ev.energy does not see or store your account information. Once your account is set up, the data is exchanged for a secure token that allows us to access your account.

Please delete your own charging settings before joining the program.

Customers can charge their vehicles any time. If you need to charge your EV outside of your scheduled charge, tap the ‘Boost’ button within the ev.energy Dashboard tab. As a reminder, customers who boost more than 20% of the time in a single month are not eligible for the annual incentive.

El Paso Electric’s charging schedule does not impact public charging. The schedule will only apply to home charging. Any charges that occur outside of your home will still be recorded in the ev.energy app but will not be eligible for rewards.

A low carbon event is triggered when there is little to no carbon on the electric grid. When this happens, a push notification is sent to your mobile device encouraging you to charge during the specified time. Customers are able to earn incentives for each event that they participate in or they can choose to opt out.

A demand response event is triggered when there is high demand on the electric grid. When this happens, a push notification is sent to your mobile device encouraging you to avoid charging during that time.

Customers can continue to participate in the EV Smart Rewards program if they are relocating within El Paso Electric’s Texas service area and continue to meet the program requirements.

It is a two-year program. Customers are enrolled for a 12-month period and will be automatically re-enrolled for another 12 months unless the customer terminates their participation. Customers must provide one month’s notice prior to termination.

Please send an email to epe-tx@ev.energy to un-enroll at any time. Customers must provide one month’s notice prior to termination.