September 21, 2018 • EPE Related News
Las Cruces Sun News: El Paso Electric to close Solano Drive office
LAS CRUCES - The El Paso Electric customer service office on Solano will close in November.
The company stated in a news release the office, 1201 S. Solano Drive, will close after 5 p.m. Wednesday, Nov. 21,
“Our Water St. location is the busiest customer service office in Las Cruces, and streamlining operations at Water Street will be the most effective way to serve our customers,” said Joe Garibay, director of customer care at El Paso Electric. “The Water Street location provides both walk-in and drive-thru services, which will help us consolidate and enhance our service operations to be more efficient.”
Employees currently working at the Solano location will begin assisting customers at the Water Street office at 8 a.m. on Monday, Nov. 26. Hours of operation will remain 8 a.m. to 4:30 p.m. in the lobby and 8 a.m. to 5 p.m. for drive-thru service, Monday through Friday.
EPE customers can also contact EPE customer service representatives by phone at 575-526-5555 or toll-free at 800-592-1634. For a list of authorized payment locations, visit epelectric.com.
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