New Mexico Rules and Regulations
Every El Paso Electric customer is entitled to access information about the rates you are charged and the services that we provide to you.
You can request rate and service information by calling the El Paso Electric Customer Services Call Center at (915) 543-5970 in El Paso, or 1-800-351-1621 in our other service areas. You can also make your request in writing by sending an email to rate_research@epelectric.com.
- Rule01 - Definitions
- Rule02 - Description of Service
- Rule03 - Application for Service
- Rule04 - Deposits and Establishment of Credit
- Rule05 - Rendering and Payment of Bills
- Rule06 - Disputed Bills
- Rule07 - Discontinuance and Restoration of Service
- Rule08 - Line Extension
- Rule09 - Service Connections
- Rule10 - Meter Installations
- Rule11 - Right of Ingress to and Egress from Customer's Premises
- Rule12 - Use of or Attachment to Company Property
- Rule13 - Increase or Decrease of Connected Load
- Rule14 - Interruption and/or Shortage of Supply
- Rule15 - Special Conditions for Service to Customers within the White Sands Missile Range
- Rule16 - Average Monthly Payment Plan - (AMP PLAN)
- Rule17 - Interconnection and Safety Standards Cogeneration and Small Power Production
- Rule18 - Liability and Indemnity
- Rule19 - Submetering
- Rule20 - Selection of Rate Schedules
- Rule21 - Exclusive Service on Installation Connected
- Rule22 - Protection of Company Property
- Rule23 - Limitation of Use
- Rule24 - Cogeneration and Small Power Production
